Support

FAQ

June 30, 2022

X-Rite eXact, eXact Scan

   
Step 1 Step 2  Step 3 Step 4 Step 5
Download CC Capture
and install it 

Connect Instrument
to USB Socket

Launch the Application

Enter Organization Name,
select Instrument type

Watch the video,
enter your credentials


Learn more here:

QuickStart CC Capture

Accessories:

T-42 Target, CC Measurement Backer, CC Substrate Backer, CC-2D Barcode Reader, CC RHT-USB Sensor, Label Printer

Technical information related to X-Rite eXact driven by CC Capture: 

  • Inspectors:  Print,  Instrument,  Color,  Substrate.   
  • Supported connection methods: USB only
  • M-Condition supported: M0, M1, M2,  M3 (depending on Instrument version)

Any Problem?

  1. Check the Troubleshooting guidelines first.
  2. Use the "Send Feedback" feature (top menu of CC Capture) to report your issue.
  3. Contact technical support via e-mail

Contact ChromaChecker Support

Additional information and Support Form is available for logged users.